FAQ
1. How do scars form?
Scarring is a natural part of the body’s healing process after the skin is injured. When tissue is damaged—through surgery, accidents, burns, or acne—the body repairs the wound by producing new collagen.
This healing process occurs in stages and ends with a maturation phase, where the scar tissue gradually reorganises and strengthens. Depending on the size, depth, and location of the wound, this process can take months or even years. During this time, scars may appear raised, red, darkened, or firm.
2. What types of scars is ScarX suitable for?
ScarX is designed to support the improvement of:
- Raised scars
- Coloured or red scars
- Hypertrophic scars
- Keloid scars
It is suitable for both new and old scars, and can be used on most areas of the body, including visible areas. With consistent use, scars may become flatter, softer, and less noticeable in colour and texture.
3. Can ScarX be used on caesarean (C-section) scars?
Yes. ScarX can be used on caesarean section scars once the wound has fully healed, provided the scar is raised, coloured, or firm.
There are no known restrictions for use during breastfeeding. However, if you have specific medical concerns, we recommend consulting your doctor or healthcare professional before use.
4. Can ScarX prevent scars from forming?
If the skin has been broken, some degree of scarring is unavoidable. However, ScarX can help reduce the visibility and severity of scars.
Treatment should begin only after the wound has completely healed, meaning:
- The skin is fully closed
- No scabs remain
- Sutures (if any) have been removed
Early and consistent use may support better scar appearance over time.
5. Can ScarX lighten the colour of scars?
ScarX does not contain bleaching or colour-altering agents. Redness or darkening in scars is often a sign of active or irritated scar tissue.
By supporting a balanced healing environment, ScarX helps regulate the scar maturation process, which may lead to a reduction in redness and uneven pigmentation, making the scar appear closer to natural skin tone over time.